How It Works
A clear, organized process
Seven administrative steps, from telling us what you need to follow-up support. Customers provide and approve their information; government authorities make all decisions.
- 1
Tell Us What You Need
Select the travel, passport, OCI or consular document service you require.
illustration: service selection cards - 2
Receive Your Document Requirements
Our team provides administrative information concerning the documents and information generally required for the selected service.
illustration: checklist with source stamps - 3
Provide Your Information
Customers provide and approve the personal information and documents used for their applications.
illustration: organized folder of customer documents - 4
Application & Document Preparation
Our team assists with administrative preparation, organization and processing based upon customer-provided information and applicable published requirements.
illustration: prepared application package - 5
Review & Customer Approval
The customer reviews and confirms information before submission where applicable.
illustration: review with gold check - 6
Submission Coordination
We assist with applicable administrative submission procedures and coordination.
illustration: sealed envelope and courier - 7
Follow-Up Support
Where available, our team assists with administrative status tracking and document return coordination.
illustration: document return
What customers provide
- Accurate personal information and supporting documents
- Review and approval of prepared information before submission
- Decisions about which service to request
- Government, consular, courier and third-party fees where applicable
- Timely responses to requests for additional documents
What our team provides
- Administrative information about documents generally required
- Document collection, organization and completeness review
- Application preparation from customer-provided information
- Submission coordination under applicable procedures
- Administrative status updates where available
- Clear communication throughout the process
Where Document Desk helps
Steps 1–2: the Guided Requirements Assistant helps you choose the service and see the documents generally required, each linked to its published source.
Step 7
Status updates come from our team. Document Desk does not predict processing times or outcomes.
Any step
Questions about our process or the documents generally required can be asked at any time.
Private Administrative Service Provider
Consulting Platforms LLC is an independent private business providing document-processing and administrative-support services. We are not affiliated with USCIS, the U.S. Department of State, the Government of India, any embassy, consulate or government agency.
Government agencies determine eligibility, approvals, processing times and application outcomes.
Where a matter requires legal advice or representation, Consulting Platforms LLC can provide contact information for independent licensed attorneys. We receive no compensation for doing so, do not evaluate legal matters, and are not a lawyer referral service.
Need Help With Your Documents?
Contact our team to discuss the administrative support available for your travel, passport, OCI or consular-document needs.